Amkettehas Launched its Tech Support Helpline in India
Amkette announced an Enhanced Service Program designed to customize support to meet a wide range of customer needs. Amkette has launched its Tech Support Helpline in India. The Customer Support Centre launch comes as the next step to the already existing Toll Free Customer Care Number for guiding people on the usage of the products. First ones to provide, life time Warranty on many of its products like CD-Rs/ DVDs/ CD-RWs/ DVD-RWs and floppy diskettes, Amkette has always been famous for its customer support. All other products come with a Product Replacement warranty/ Repair Warranty of 1 to 5 years.
Mr. Rajiv Bapna, Director Amkette, said We have always been famous for our customer support services. We have also established a central repair facility for products which are returned to BENCH for repair. This way we ensure only a seven day turn around time for products which require repair. He also added, We expect the opening of our Tech Helpline to benefit all of our customers, from the extended support hours and expertise offered by our Technical support team.
Amkette views technical support as an integral part of product development team because they believe the best technical support will be provided by people who are experts in technical problem solving and communications and who also build the product. Support is delivered to customers using state of the art collaboration technology that teams Amkettes, customers and partner specialists to directly troubleshoot design or implementation challenges. In this world of complex, mission critical systems, Amkette provides all the players with the best skill sets who work together to identify and remediate problems.
Amkette announced an Enhanced Service Program designed to customize support to meet a wide range of customer needs. Amkette has launched its Tech Support Helpline in India. The Customer Support Centre launch comes as the next step to the already existing Toll Free Customer Care Number for guiding people on the usage of the products. First ones to provide, life time Warranty on many of its products like CD-Rs/ DVDs/ CD-RWs/ DVD-RWs and floppy diskettes, Amkette has always been famous for its customer support. All other products come with a Product Replacement warranty/ Repair Warranty of 1 to 5 years.
Mr. Rajiv Bapna, Director Amkette, said We have always been famous for our customer support services. We have also established a central repair facility for products which are returned to BENCH for repair. This way we ensure only a seven day turn around time for products which require repair. He also added, We expect the opening of our Tech Helpline to benefit all of our customers, from the extended support hours and expertise offered by our Technical support team.
Amkette views technical support as an integral part of product development team because they believe the best technical support will be provided by people who are experts in technical problem solving and communications and who also build the product. Support is delivered to customers using state of the art collaboration technology that teams Amkettes, customers and partner specialists to directly troubleshoot design or implementation challenges. In this world of complex, mission critical systems, Amkette provides all the players with the best skill sets who work together to identify and remediate problems.
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on Dec 9th, 2009 and filed under
Technology.
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